Mail Lite
IDR 100,000
Monthly
- 10 GB storage
- 5 mailboxes
- Unlimited aliases
Mail Basic
IDR 200,000
Monthly
- 25 GB storage
- 10 mailboxes
- Unlimited aliases
Mail Pro
IDR 400,000
Monthly
- 50 GB storage
- Unlimited mailboxes
- Unlimited aliases
Mail Business
IDR 750,000
Monthly
- 100 GB storage
- Unlimited mailboxes
- Unlimited aliases
Included in every package
Packages differ in storage and price; everything below comes with all of them.
- Webmail, calendar and contacts
- Mail, contacts, calendars and tasks in the browser on your own domain. Nothing to install.
- File storage and office documents
- Keep files in the same storage and open documents, spreadsheets and slides in the browser.
- SpamExperts spam filtering
- Incoming and outgoing mail is filtered for spam, phishing and malware. Held mail can be released from the quarantine.
- Email archiving
- A copy of every message sent and received is kept for one year and can be searched.
- Every mail app
- IMAP, POP and SMTP, plus Exchange ActiveSync for phones and Outlook, and CalDAV and CardDAV for calendars and contacts.
- Two-factor sign-in
- Protect each mailbox with an authenticator app and use app passwords for mail clients.
Managed from your account
- Ready after payment
- The email domain is created as soon as the invoice is paid; the login and DNS steps reach you by email.
- Mailboxes from your account
- Add, rename and remove mailboxes, set passwords and storage per mailbox from the service page.
- Aliases and catch-all
- Forward addresses like sales@ to one or more mailboxes, or catch mail sent to any address.
- Domain aliases
- Receive mail for a second domain in the same mailboxes, for example a .com next to your .co.id.
- DNS guide with a check
- The service page lists every DNS record to add (MX, SPF, DKIM, DMARC) and checks which ones are in place.
- Help from our team
- Open a support ticket from your account; replies come by email.
How ordering works
Choose a package
Pick the storage and billing cycle, then enter the domain for the email.
Sign up or sign in
On the same page, so your order is not lost.
Pay the invoice
With an online payment method or your balance.
Add the DNS records
Copy the records from your service page to your DNS and press Check DNS.
Questions
How many mailboxes can I make?
As many as you need unless the package shows a limit. Packages differ in storage, which all mailboxes on the domain share.
Do I need a domain from Mudah Cloud?
No. Any domain you own works. You add a few DNS records where the domain is managed; the service page shows exactly which.
Can I keep my website where it is?
Yes. Only the mail records (MX, SPF, DKIM and DMARC) change; the records for your website stay as they are.
Can I move my old email over?
Yes. Open a ticket after ordering and we help you move existing mailboxes over IMAP.
Can I send newsletters or bulk email?
No. The service is for business mail. Each domain can send up to 600 messages per hour, and bulk or marketing mail gets the domain suspended.
Do prices include VAT?
Prices shown are what you pay; no VAT is added.
What happens when the term ends?
We email a renewal invoice before the service expires, due 7 days after it is issued. With auto-renew on, it is paid from your balance when the balance is enough. If it stays unpaid, the service is suspended on the day it expires.
Can I move to a bigger package later?
Yes, from the service page. Upgrading costs only the difference for the days left, and the new storage applies right away.
Need a domain too?
Find a name for your business and register it from the same account.